Experience

Senior Program Manager - Customer & Growth

Bicycle AI, Bengaluru, India – (Feb 2024 - Sep)

• Won contracts upwards of $100k+ by building proof-of-concepts demonstrating value of Bicycle to potential customers
• Implemented Bicycle's AI Analytics - Monitoring tool for customers with TCV $400k, integrating with Apache Kafka, Snowflake, and GCS
• Established eCommerce partnership with official Shopify App, bringing in $100k of pipeline
• Built a framework for Forward Deployment team of 5 people focused on winning customers and managing implementation

Senior Program Manager

Nanonets, Bengaluru, India – (Feb 2024 - Sept 2024)

• Revamped onboarding journey and experience to increase call conversion from signups
• Ramping up 1-10 GTM of Financial AI Automation product with SEO-Content, Google Ads and ERP Marketplace listings
• Drove growth initiatives through LinkedIn and Google ads, SEO content strategy, ERP partnerships, webinars, and outbound email campaigns.
• Generated $100,000 in potential revenue from these initiatives.
• Provided sales reps with demos and battle cards for new financial automation product

Co-Founder

Cay, Bengaluru, India – (June 2023 - Jan 2024)

• Built a D2C brand cross-promotion SaaS to leverage checkout pages to promote other brands, leading to ~11% Click-through-rate (CTR) to discover brands - Website
• Scaled it to 20 brands, including Shark Tank brands like OyeHappy, PTal, State Plate, and Anveshan, processing ~1500 orders per day
• Curated custom audiences for Meta ads, leading to a ~60% increase in RoAS and ~20% decrease in Cost-per-action (CPA)
• Selected to Razorpay Rize - a startup incubator program
• Developed a digital download Shopify app at $200 MRR with 50 active merchants - App Link

Associate Program Manager

Postman, Bengaluru, India – (Nov 2021 - June 2023)

• Established a Product Advocate team to manage non-enterprise paid teams with E-mail and webinar campaigns to improve 30-day license occupancy by 12%.
• Identified key 500 accounts with expansion and upgrade potential for product advocates to reach out
• Rolled out flexible licensing for Enterprise customers, bringing $2Mn in ARR in the first year
• Recommended enterprise pricing changes, which went live in June 2023, based on price sensitivity analysis and feature adoption metrics
• Worked on 6-month churn prediction model of Mid-market and enterprise teams - leading to active CS intervention for enterprise teams
• Analyzed the sales lead cycles to identify major funnel leaks and blockers

Consultant

Deloitte Bengaluru, India – (June 2019 - Oct 2021)

• A top performer with six awards, AWS certifications, and a fast-tracked promotion
• Led financial planning and program roadmap for $500k, 15000+ server decommissioning project for a US-based payment processing firm
• Project management and reporting for a $5Mn, 1000+ server migration project
• Modeled cost optimization proposals and proof-of-value for new cloud architectures
• Establishing a data center offering to improve Deloitte’s market positioning and practitioner capabilities with sales and talent analysis

Education

Bachelor's Degree in Electronics & Electrical Engineering

2015-2019

IIT Guwahati

Minor in Product Design

IIT Guwahati

Skills

Achievements

Performance Awards (x6) - Deloitte

Finalist - PeakTime - SSE Riga, Latvia - Case Study Competition - 2018

Best Mentor - IIT Guwahati 2018

KVPY Awardee - 2015

Publication

Spectrum Allocation and Power Management using Markov Chains and Beamforming in Underlay Cognitive Radios - Softcom 2019 - Croatia

IEEE Link